windows 11, lightburn 1.3.0.1
When I am using larger files and when I use the scroll wheel of the mouse, Lightburn crashes without an error. I have already uninstalled and reinstalled Lightburn and the same issue occurs.
Thank you for reporting this.
If you’re willing to share, I’d be interested in getting the file into testing.
If the file is smaller than 20MB it can be emailed to Support@LightBurnSoftware.com
Please send it with the following header
lightburn-crashes-randomly-when-using-scroll-wheel-on-mouse-for-large-files 93330
Requested File Attn: John
Just to make sure I understand what’s happening - this sounds like a ‘Hang’ where the program becomes unresponsive and doesn’t generate a crash report.
Thanks again.
We’ve reproduced the behavior.
Oz has fixed this for the next release.
Thank you again for reporting and for the follow up information.
Hi do you know when the new release will be coming out. As it keeps crashing
The new version is in testing. It was pushed to the beta group for testing today.
Lots of neat new stuff on the list. Software can be chimerical, so I can’t really say when it’s coming out - the unknowns are still unknown unknowns.
There is a fairly simplistic work-around if you’re in a hurry and if you’re interested in making a minor adjustment to workflow.
I’ll send you the work around as a private message.
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