Lightburn does not show any content, when I open a file I have previously created

[Atomschorsch (Alex)]

When I reopen a file I have just created before, I cannot see any content in the lightburn program, the working area is completely empty. This is only for the last few files, I have created. Older files seem to be okay.
Details:

• Lightburn Version: 1.3.01
• OS: Win 11 Pro
• File size is > 2 MB
• I have tried to re-create my work, but same issue again: after closing and reopening it, Working area is emtpy, no layers etc, although file size is > 2 MB.

Do you have an idea what could go wrong? The timing of this issue is quite bad, directly before christmas

[Marcus_Wakefield]

Can you upload an example LB file that’s exhibiting this issue?

[jkwilborn (Jack Wilborn)]

Might try clicking on the ‘zoom to frame selection’ icon to ensure it’s not elsewhere on your work area.

---

Please post the offending .lbrn2 file

[berainlb (PY)]

@Atomschorsch

Do you have an idea what could go wrong?

Are you possibly saving to a cloud drive? If so, there are known issues with cloud drives corrupting LightBurn files that are in-use. I think they’re fine for archiving but not as a working area where you’ll be opening the file.

[Marcus_Wakefield]

That was my first thought too.

[bernd.dk (Bernd)]

Upload an example file or are we all just guessing in the dark.

[Atomschorsch (Alex)]

Thank you for the information. Actually, I am using Synology Cloud Drive to sync it to a NAS, and it has some “Sync on demand” feature. I have adapted this to “Sync always” and now it is working again, thank you very much!
I would not like to upload the corrupted file publically here, since it contains faces and I cannot edit it anymore. If you still want to analyse it, please give me an email adress where I could send it too.
Happy holidays to all of you!