tried to upgrade to the new versions this week but have problems…
o2 came up with error com surrogate need to be closed and it would only install if i clicked on ignore .
and today trying to install 03 com surrogate came up again so i clicked ignore but then a new error came up … thumbnail handler.dll delete file failed
and it refused to load.
any ideas???
Hi Kirk
First reboot computer, then install
or close/stop Com Surrogate in Task Manager if running Windows.
cheers all i just ignored all warnings and it seem to have loaded
many thanks
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