# LightBurn Pro 2.0.02 on Ruida 6332G uploads jobs but shows no preview when the machine is selected

**URL:** <https://forum.lightburnsoftware.com/t/lightburn-pro-2-0-02-on-ruida-6332g-uploads-jobs-but-shows-no-preview-when-the-machine-is-selected/179120>\
**Category:** Ruida controllers\
**Tags:** ruida, dsp\
**Created:** [September 2, 2025, 7:01am UTC](https://forum.lightburnsoftware.com/t/lightburn-pro-2-0-02-on-ruida-6332g-uploads-jobs-but-shows-no-preview-when-the-machine-is-selected/179120 "2025-09-02T07:01:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![TwoCenstProfessor](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/t/e5b9ba/32.png) [@TwoCenstProfessor](https://forum.lightburnsoftware.com/u/TwoCenstProfessor)\
**Post date:** [September 2, 2025, 7:01am UTC](https://forum.lightburnsoftware.com/t/lightburn-pro-2-0-02-on-ruida-6332g-uploads-jobs-but-shows-no-preview-when-the-machine-is-selected/179120/1 "2025-09-02T07:01:39Z")

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Hi,

New to lightburn but long time user of the infamous RDCAM LASERWORK 6.33.44, So I am familiar with most of the user interface.

Using both lightburn 1.7 and 2.0.02 (trial version for now)

laser: Ruida 6332G, Which was automatically detected by lightburn Pro 2.0.02  
i use Ruida DSP, Packet/USB

I cannot get a preview for my Ruida Machine but only for the default “no machine”. The previous screen is empty.

I tested this on a pc connected to the laser and also stand alone computer.

It turns out that I can upload a cutting file to my laser so compatibility with my controller should not be an issue. I haven’t though cut this file yet though.

Any help is greatly appreciated!

greetings, Jurgen

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**Author:** ![Dominic](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/dominic/32/25713_2.png) [@Dominic](https://forum.lightburnsoftware.com/u/Dominic)\
**Post date:** [September 2, 2025, 7:28am UTC](https://forum.lightburnsoftware.com/t/lightburn-pro-2-0-02-on-ruida-6332g-uploads-jobs-but-shows-no-preview-when-the-machine-is-selected/179120/2 "2025-09-02T07:28:56Z")

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@TwoCenstProfessor

The Preview window in LightBurn is always generated on the computer (assuming you’re asking about the LightBurn preview and not the preview on your controller) — it doesn’t depend on the controller type. If the preview is blank when your Ruida device is selected, that usually means either:

- The project has no layer set to output (check the **Cuts / Layers** window for **Output** toggle switch), or
- The job area is outside the defined workspace (check **Edit → Device Settings → Work Area** and confirm it matches your machine size).

Try selecting **Window → Reset to Default Layout** and then run **Preview** again. If it still comes up blank, can you share some screenshot? (no phone pics please)

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**Author:** ![TwoCenstProfessor](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/t/e5b9ba/32.png) [@TwoCenstProfessor](https://forum.lightburnsoftware.com/u/TwoCenstProfessor)\
**Post date:** [September 3, 2025, 12:33pm UTC](https://forum.lightburnsoftware.com/t/lightburn-pro-2-0-02-on-ruida-6332g-uploads-jobs-but-shows-no-preview-when-the-machine-is-selected/179120/3 "2025-09-03T12:33:44Z")

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Hi,

Thanks for the fast reply!

Your second tip did the trick. I played around with the work area origin and got some previews

Thanks again!  
Jurgen

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**Author:** ![system](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/system/32/64335_2.png) [@system](https://forum.lightburnsoftware.com/u/system)\
**Post date:** [October 3, 2025, 12:34pm UTC](https://forum.lightburnsoftware.com/t/lightburn-pro-2-0-02-on-ruida-6332g-uploads-jobs-but-shows-no-preview-when-the-machine-is-selected/179120/4 "2025-10-03T12:34:04Z")

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Closed on October 3, 2025, 12:34pm UTC

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