Lightburn unable to find atomstack P9 M50 on Macbook pro

[troya (H D)]

Hello,

I have macbook pro with usb type c/thunderbolt ports
I use usb type c to usb type a adapter
And have got Atomstack P9 M50.

I installed the driver provided from atomstack. Connected Atomstack P9 M50 using the usb c to usb a adapter. I can see usb device in system report on the mac, however lightburn is unable to detect the P9 M50. Anyone has got similar issues?

Many thanks

[jcfs (somename)]

I have exactly the same problem.
I can see the Atomstack P9 M50 on the USB port by running this command in the terminal.

ioreg -p IOUSB -w0 -l

I get this back.

    {
      "sessionID" = 163562073315142
      "idProduct" = 29987
      "iManufacturer" = 0
      "bDeviceClass" = 255
      "bMaxPacketSize0" = 8
      "bcdDevice" = 33074
      "iProduct" = 2
      "iSerialNumber" = 0
      "bNumConfigurations" = 1
      "Bus Power Available" = 250
      "USB Address" = 2
      "Built-In" = No
      "locationID" = 338690048
      "bDeviceSubClass" = 0
      "bcdUSB" = 272
      "USB Product Name" = "USB Serial"
      "PortNum" = 3
      "non-removable" = "no"
      "AppleUSBAlternateServiceRegistryID" = 4295035964
      "bDeviceProtocol" = 0
      "IOCFPlugInTypes" = {"9dc7b780-9ec0-11d4-a54f-000a27052861"="IOUSBHostFamily.kext/Contents/PlugIns/IOUSBLib.bundle"}
      "IOPowerManagement" = {"DevicePowerState"=0,"CurrentPowerState"=3,"CapabilityFlags"=65536,"MaxPowerState"=4,"DriverPowerState"=3}
      "kUSBCurrentConfiguration" = 1
      "Device Speed" = 1
      "idVendor" = 6790
      "IOGeneralInterest" = "IOCommand is not serializable"
      "kUSBProductString" = "USB Serial"
      "IOClassNameOverride" = "IOUSBDevice"
    }

Did you manage to resolve this issue?

[troya (H D)]

No, unfortunately not. I installed win10 bootcamp, and it works when i run windows.

[jwmcclung (Justin McClung)]

Troya, where did you find the atomstack driver for the P9 M50?