Lightburn will not find device

Hello, I have a Tech question. I just bought the Atezr L2 36W laser, and while setting it up I have a problem. I am using lightburn software. I start the laser, open LB and the laser starts to home like it should, so lightburn is seeing the laser. The problem is, when I try to add the devise, I get a quick LB window that dissapears, and the device window appears, but it is empty. It will not find the device. Any help would be appreciated. Thank you.

You get the device list screen? You’ve tried to create manually?

Yes i get the device list screen, but it is empty. I then hooked up the laser to another (older) laptop that I use LB on and it pulled up the laser in the device screen. So I just took the info from that and manually added it to the original laptop. Thanks for responding.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.