Lightburn will not launch

Have had lightburn for two years never a issue.attempted to two weeks ago.when I try to open it .it comes up for a second and returns to the desktop .a gentleman emailed me back told me to try holding control button down at the same time.didnt resolve the problem .any advice would be appreciated. Thankyou.

If you are running windows, hold the shift key down while starting LightBurn. Not the CTRL key as suggested. Lets start there.

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