Loosing Offset Adjust, Why do I keep loosing settings in the software?

I keep loosing my Offset Adjust in the software. I added all the values works great then randomly day, two days so on I loose my settings. My machine is not cutting correctly and I look in the Offset settings and my values are gone. I pull from machine and they pole them back in and the machine works good again. Why do I keep loosing these settings randomly? How do I correct it so I quite loosing the settings. Very costly sometimes when it happens.

Are you talking about the scanning offset adjustment, kerf offset or the offset tool?

Scanning offset adjustment

Are you following the doc: