Lost digital files HELP

I have a file I have been running off my laser from LB for the last few days. Yesterday LB constantly wanting me to add my liscense key. When I finally got in after being kicked out 3 times I went to cut my file and 3 new designs I added(days prior and saved) were gone. I have no clue what to do and hoping there’s a way to recall them or find them. I am working from a Mackbook and need some help please.
Things I have already tried:
-Looking in recent project(project was there but added new designs from couple days ago were not)
-Searched to see if they were saved as a .lbrn2 file and weren’t
-Restarted computer and tried file again-still missing 3 designs

Hi Kelly - I’m interested in why LightBurn is prompting you for your key repeatedly, presuming you have a key already entered. Can you email a link to this thread, and your license key, to support@lightburnsoftware.com so we can take a closer look? Do not post your key here in the public forum.

I have been wondering the same thing! I will send that info now
Thanks

Are you gonna be able to help
Me get the files back

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.