Mac connecting via usb but fails to read machine settings

Hey I’m running a MacBook Pro with the most recent os along with light burn and I love it so far. I’m just having one issue and figured I would share it. I can start jobs, send files, frame jobs from lightburn but I cannot read the machine settings on my ruida controller.
I see Mac usb connection is a ongoing topic so I hope that this can be solved but understand if it’s not atm.

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