My computer died, I need to inactivate one my license keys

[Jasonshuler (Jason)]

Computer died, new install says activation key limit has been reached

[Rick (Technical Evangelist)]

If you purchased form one of our resellers, reach out to them directly, as we may not have your name in our system, only theirs.

If you bought from us, we now provide personal access to our license portal allowing you to manage your own key(s). Have a look at this for the details:

How to access the license portal to manage your own activations

The license system used by LightBurn has a web portal that users can access to view the computers on their license, and do some basic tasks like remove a computer that has failed. If you purchased your key from LightBurn directly, you will have access to this portal. If you purchased from a 3rd party vendor, we would need to assign your license key to your email address for you to use this (email support@lightburnsoftware.com with your name and license key to have us do this). To access the l…