My laser machine traces the path but does not fire the laser

Hi, I’m Yhonny. I have a Creality Falcon 10W Pro diode laser machine and use LightBurn.
The problem I’m having is that the machine traces the job path but doesn’t fire the laser.
This issue is new and appeared after an unexpected USB disconnection.
Replaced the USB cable with a new one that meets the manufacturer’s specifications, but the error persists. Could you please help me

Does it light up if you press the Fire button in the Move window? You only need to set the % to 0.5 or so.

Same happening with me, I’ve even put a new laser module on and it’s still the same weve tried the fire button up to 10% and the laser will still not fire, don’t know what to do, can anybody help

Power everything up. Then open the Console window. Copy what you see in the window and paste it in a Reply.

Have you measured the voltage at your laser module?

In both cases, the Troubleshooting process may help:

Pay careful attention to the speed units, as they may have changed while you weren’t watching. For diode lasers, you generally want mm/min: