My Lightburn programme has suddenly stopped opening

LightBurn Software Questions
1

When I double click on LightBurn with my mouse, the mouse keeps going round and round and then nothing happens.

I tried uninstalling the programme and re-downloading and installing the latest version, but it still won’t open.

2

Could you perform a restart on your PC, then try opening LightBurn again, and let us know if the same thing occurs?

3

I’ve already tried restarting the computer twice… but it still won’t open.

4

Today, a pop-up warning appeared. It generated a text file on the computer. The content was as follows:

image
image485×397 5.32 KB

5

Below is the entirety of the content within the text.

Crash Log Stack Trace for LightBurn v2.0.04:

CutOptimizer::OrderByGroup
CutOptimizer::OrderByGroup
CutOptimizer::Optimize
CutBuilder::Generate
MainWindow::SendShapesTo
MainWindow::OutputCuts
MainWindow::RunCurrentJob
MainWindow::on_pbStart_clicked
MainWindow::qt_static_metacall
MainWindow::qt_metacall
QMetaObject::metacall
QObject::qt_static_metacall
QMetaObject::activate
QAbstractButton::clicked
QAbstractButton::click
QAbstractButton::mouseReleaseEvent

Undo Stack:

创建网格阵列
Select objects
Clear selection

Summary

Select object
Clear selection
Group shapes
Select objects
Clear selection
Ungroup shapes
Select objects
Clear selection
Select objects
Clear selection
Select object
Clear selection
Select object
Clear selection
Edit Value
Select object
Clear selection
Select objects
Clear selection
Edit Value
Select object
Clear selection
Select objects
Clear selection
Select objects
Clear selection
Move selection
Move selection
Move selection
Select object
Clear selection
Move selection
Align rights
Select objects
Select object
Clear selection
Set Material Height
Set Material Height
Set Material Height
Move selection
Set text height
Move selection
Set Material Height
Set Material Height
Set Material Height
Select object
Clear selection
Select objects
Set Material Height
Clear selection
Change cut settings
Select objects
Clear selection
Move selection
Move selection
Select object
Clear selection
Move selection
Align rights
Select objects
Select object
Clear selection
Set text height
Select object
Clear selection
Ungroup shapes
Select object
Clear selection
Select object
Clear selection
Set Material Height
Select object
Clear selection
Set Material Height
Set Material Height
Select object
Clear selection
设置切割类型
Select object
Clear selection
Move selection
Group shapes
Select objects
Clear selection
Select objects
Add tab
Select objects
Select objects
Clear selection
Select objects
Clear selection
Select objects
Clear selection
Move selection
Select objects
Select objects
Select objects
Clear selection
Move selection
Select objects
Select objects
Clear selection
Select object
Clear selection
Select objects
Select object
Clear selection
Select objects
Clear selection
Select objects
Clear selection
Select object
Clear selection
Set Material Height
Select objects
Select objects
Select objects
Select objects
Select objects
Select object
Clear selection
Ungroup shapes
Select objects
Ungroup shapes
Select object
Clear selection
Select object
Clear selection
Select object
Clear selection
Select object
Clear selection
Select object
Clear selection
Select object

Redo Stack:

Support Data:

Summary

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

6

Are you using a mac? Could you tell us what your MacOS version is?

  • Display the exact macOS version: Click the macOS version number.
7

Well, I’m using a Windows operating system.

8

How should I proceed?

9

It was working fine just now… After closing the software and restarting the computer, Lightburn won’t open.

10

I’m currently trying to reinstall Microsoft visual c++, hope that helps!

11

Haha, it actually worked.

12

LightBurn is back.

13

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