# Need help for engraving black slate **URL:** \ **Category:** Licensing\ **Created:** [October 16, 2024, 8:54am UTC](https://forum.lightburnsoftware.com/t/need-help-for-engraving-black-slate/153665 "2024-10-16T08:54:40Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![PAUL1952](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/p/5fc32e/32.png) [@PAUL1952](https://forum.lightburnsoftware.com/u/PAUL1952)\ **Post date:** [October 16, 2024, 8:54am UTC](https://forum.lightburnsoftware.com/t/need-help-for-engraving-black-slate/153665/1 "2024-10-16T08:54:40Z")
I have a problem with since I installed version 1. 7.00, when I insert a jpg file and then I look at the preview and see with some jpg files, not all of them, a white bar appears at the top of the preview, and The engraving is also wrong, does anyone have a solution for that? ---
**Author:** ![Aaron.F](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/aaron.f/32/87478_2.png) [@Aaron.F](https://forum.lightburnsoftware.com/u/Aaron.F)\ **Post date:** [October 16, 2024, 4:50pm UTC](https://forum.lightburnsoftware.com/t/need-help-for-engraving-black-slate/153665/2 "2024-10-16T16:50:43Z")
Hi Paul, Could you send us a screenshot of this “white bar”? What is wrong with the engraving? ---
**Author:** ![PAUL1952](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/p/5fc32e/32.png) [@PAUL1952](https://forum.lightburnsoftware.com/u/PAUL1952)\ **Post date:** [October 17, 2024, 8:35am UTC](https://forum.lightburnsoftware.com/t/need-help-for-engraving-black-slate/153665/3 "2024-10-17T08:35:02Z")
i wil do that, i made 3 of them and all different ![Untitled-1](https://forum.lightburnsoftware.com/uploads/default/original/3X/5/3/535337fac51dffd5dedb2d4ff98af45a95de57fa.jpeg) ![Untitled-2](https://forum.lightburnsoftware.com/uploads/default/original/3X/8/a/8aaad27cd567925ef0516a2366baa4ba8cb7e3ec.jpeg) ![Untitled-3](https://forum.lightburnsoftware.com/uploads/default/original/3X/b/4/b401a6d44239159c5e7b5b75d5b09e98178b7a48.jpeg) ---
**Author:** ![PAUL1952](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/p/5fc32e/32.png) [@PAUL1952](https://forum.lightburnsoftware.com/u/PAUL1952)\ **Post date:** [October 17, 2024, 8:46am UTC](https://forum.lightburnsoftware.com/t/need-help-for-engraving-black-slate/153665/4 "2024-10-17T08:46:23Z")
i engrave slate 100mm x 100mm and the problem is that not all files are like those , some are good and others are bad , the white top burn full power thats 77% but must be black i byed the files on Etsy and the seller send me others but the same problem ![Untitled-4](https://forum.lightburnsoftware.com/uploads/default/original/3X/f/2/f24f3e15992a9667d85377aed47fe8853818df26.jpeg) ---
**Author:** ![PAUL1952](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/p/5fc32e/32.png) [@PAUL1952](https://forum.lightburnsoftware.com/u/PAUL1952)\ **Post date:** [October 18, 2024, 2:43pm UTC](https://forum.lightburnsoftware.com/t/need-help-for-engraving-black-slate/153665/5 "2024-10-18T14:43:57Z")
done the day afther you ask for the pictures ---
**Author:** ![Aaron.F](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/aaron.f/32/87478_2.png) [@Aaron.F](https://forum.lightburnsoftware.com/u/Aaron.F)\ **Post date:** [October 21, 2024, 7:44am UTC](https://forum.lightburnsoftware.com/t/need-help-for-engraving-black-slate/153665/6 "2024-10-21T07:44:57Z")
The white top bar has to come from your file. At least, I have no other explanation for it. Is it a JPEG file? Did you check it with another program? Your output is mirrored. To change this, make sure, your Origin is set correctly in the “Edit \> Device Settings” See more info on this page: > **[Wrong Orientation - LightBurn Documentation](https://docs.lightburnsoftware.com/latest/Troubleshooting/JobQuality/MirroredOrBackwards/)** > > Better software for laser cutters ---
**Author:** ![system](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/system/32/64335_2.png) [@system](https://forum.lightburnsoftware.com/u/system)\ **Post date:** [November 15, 2024, 8:55am UTC](https://forum.lightburnsoftware.com/t/need-help-for-engraving-black-slate/153665/7 "2024-11-15T08:55:11Z")
Closed on November 15, 2024, 8:55am UTC This topic was automatically closed after 30 days. New replies are no longer allowed.