Need help, I'm a new guy to learn this hobby

I’m new, and I need help, I bought a AtomStack x20 pro 130w, and I want to learn to bring photos from my iPhoto and engraving in wood or other materials, but I been follow some good YouTube videos but when I think I have everything setup and send to engrave it comes all in black, so if someone can help me and give some tips I would appreciate, thank you and have a nice day

So you’re attempting to engrave a photograph, but when you output the data to your laser, it just engraves a single shade rectangle?

Some pictures of what you’re trying to engrave, what the output actually looks like, your layer settings, etc would be helpful in getting you to where you need to be.

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