Need help orther master 2

good day
I have an orther laser master 2
when i turn it on the y axis will rotate to start position
but the x axis only vibrates but does not move hums only for a while go heavy when the humming stops it lies down when i plug in the y axis it goes
do you know how i can fix this

On the Laser tab, set your origin to User Origin, and tick the bottom left radio button.