New computer need a driver install?

[MWATT0787 (Mark Watt)]

Hi, can someone help?
I’ve downloaded lightburn onto my new computer. However I can’t get it to communicate with my Trocen controller. I think this is because I need to install a driver? I run Win10 on 64bit

Is there a link on lightburn for this purpose?

Kind regards,
Mark

[Rick (Technical Evangelist)]

There is an option to install the FTDI driver at the end of the LightBurn install. You can run that again and click that at the end of the process.

[MWATT0787 (Mark Watt)]

Hi Rick, thanks for your prompt reply.

I have tried this but made no difference.

[Rick (Technical Evangelist)]

So sorry Mark, I missed that you are using a Trocen controller. If you install LaserCAD, there’s an option with that to install the driver it uses. That should get LightBurn to see it.

[MWATT0787 (Mark Watt)]

Aha, Yes, I did wonder why I had LaserCAD on my old computer. That may explain it.

Thanks, I think that may well be the answer I was looking for.

Thanks again!

[MWATT0787 (Mark Watt)]

Thanks!
Yet again an instant solution.

Great software!