New laser, unable to connect to MacBook Air (2014) High Sierra 10.13.6

Can someone please try to help me. Just got an Xtools D1 10 watt laser and cannot get it connect to Lightburn. I have installed and reinstalled multiple times with no success, very frustrating…esp since I this is my first laser. I have watched so many YT videos and I still cannot get it to work. Please help!!

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