# New update issues **URL:** \ **Category:** LightBurn Software Questions\ **Created:** [November 24, 2020, 4:09am UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681 "2020-11-24T04:09:40Z")\ **Posts on this page:** 12\ **Page:** 2
**Author:** ![KIM1](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/ac91a4/32.png) [@KIM1](https://forum.lightburnsoftware.com/u/KIM1)\ **Post date:** [November 25, 2020, 12:04am UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/26 "2020-11-25T00:04:51Z")
![image](https://forum.lightburnsoftware.com/uploads/default/original/3X/0/a/0af0c21aa3a17d8b147f3c5141a26ecdbcb333c8.jpeg) ![20201124_180116](https://forum.lightburnsoftware.com/uploads/default/original/3X/1/7/17a9736ffeaf5a48a0f9f6757e7646bfd4f1a7ef.jpeg) The one on the top is a previous burn and the bottom is one i tried last night ---
**Author:** ![LightBurn](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/lightburn/32/75577_2.png) [@LightBurn](https://forum.lightburnsoftware.com/u/LightBurn)\ **Post date:** [November 25, 2020, 12:05am UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/27 "2020-11-25T00:05:40Z")
If it’s not the same file, on the same wood, it’s not really a meaningful comparison unfortunately. It’s also possible the diode itself has died - they do have a lifespan, and if you’ve been running it for 8 months, that’s unfortunately a possibility. Do you have other software that you can try it with? (whatever it came with, for example, just to rule that out?) ---
**Author:** ![KIM1](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/ac91a4/32.png) [@KIM1](https://forum.lightburnsoftware.com/u/KIM1)\ **Post date:** [November 25, 2020, 12:06am UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/28 "2020-11-25T00:06:41Z")
let me find one where i used the same file and it is the same kind of wood on both ---
**Author:** ![KIM1](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/ac91a4/32.png) [@KIM1](https://forum.lightburnsoftware.com/u/KIM1)\ **Post date:** [November 25, 2020, 12:10am UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/29 "2020-11-25T00:10:10Z")
![tempFileForShare_20201124-180751](https://forum.lightburnsoftware.com/uploads/default/original/3X/9/e/9e9491c0b0548a0e31fbe3b444d0d2b51a9038a8.jpeg) This one was using the same file the image in the top corner was added later ---
**Author:** ![KIM1](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/ac91a4/32.png) [@KIM1](https://forum.lightburnsoftware.com/u/KIM1)\ **Post date:** [November 25, 2020, 12:12am UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/30 "2020-11-25T00:12:52Z")
No this is the only software that i have. any suggestions? ---
**Author:** ![LightBurn](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/lightburn/32/75577_2.png) [@LightBurn](https://forum.lightburnsoftware.com/u/LightBurn)\ **Post date:** [November 25, 2020, 12:16am UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/31 "2020-11-25T00:16:51Z")
When was the last time you cleaned your lens, or checked the focus? ---
**Author:** ![KIM1](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/ac91a4/32.png) [@KIM1](https://forum.lightburnsoftware.com/u/KIM1)\ **Post date:** [November 25, 2020, 12:17am UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/32 "2020-11-25T00:17:54Z")
I check the focus before i use it everytime. How do i clean the lens and i will give that a shot ---
**Author:** ![LightBurn](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/lightburn/32/75577_2.png) [@LightBurn](https://forum.lightburnsoftware.com/u/LightBurn)\ **Post date:** [November 25, 2020, 12:23am UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/33 "2020-11-25T00:23:33Z")
Water or a bit of Windex on a q-tip. Isopropyl alcohol works well too. ---
**Author:** ![KIM1](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/ac91a4/32.png) [@KIM1](https://forum.lightburnsoftware.com/u/KIM1)\ **Post date:** [November 26, 2020, 3:46pm UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/34 "2020-11-26T15:46:16Z")
Where did flood fill go on the update? ---
**Author:** ![LightBurn](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/lightburn/32/75577_2.png) [@LightBurn](https://forum.lightburnsoftware.com/u/LightBurn)\ **Post date:** [November 26, 2020, 7:21pm UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/35 "2020-11-26T19:21:32Z")
Where fewer people can find it accidentally. 🙂 Click the ‘Advanced’ tab in the Fill settings. ---
**Author:** ![KIM1](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/k/ac91a4/32.png) [@KIM1](https://forum.lightburnsoftware.com/u/KIM1)\ **Post date:** [November 27, 2020, 8:25pm UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/36 "2020-11-27T20:25:30Z")
Thank for all of your help! I finally have it back up and running! ---
**Author:** ![system](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/system/32/64335_2.png) [@system](https://forum.lightburnsoftware.com/u/system)\ **Post date:** [December 27, 2020, 8:25pm UTC](https://forum.lightburnsoftware.com/t/new-update-issues/26681/37 "2020-12-27T20:25:35Z")
Closed on December 27, 2020, 8:25pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed. [Previous page](https://forum.lightburnsoftware.com/t/new-update-issues/26681.md?page=1)