No connection, no data to the laser

I am new to the engraving, just got the Ortur Laser Master 2 pro. I tried the simple GRBL softer and it couldn’t even find my laser. I am on the trial period for the Lightburn which found my laser machine but it’s not connecting. I keep getting the message: “data could not be send”. or “machine is pause”. Any advice is greatly appreciated.

If you’re on Windows 7 you’ll likely need to install a driver.

Can you confirm you have the standard Laser Master 2 Pro (not S1 or S2)?

If so, take a look here:
Ortur Laser Master 2 PRO – Ortur

If you have an S1 or S2, you’ll need a different driver:
Ortur Laser Master 2 PRO S2 – Ortur

The full description is Laser Master 2 Pro S2

In that case make sure you use the second link and look for the driver there. Ortur switched the microcontroller used in their lasers starting with S1.

Follow the instructions very carefully. There are a few choices that might appear to be the same but are not. Do this incorrectly and you’ll have a bad time.

Is there a link for the driver? I only have the driver from the Ortur website

Did you follow the 2nd link?

Once there, there’s a tab for a driver. Click that. Then there’s a PDF for how to address the driver issue. Follow the instructions there.

Thank you very much. It now works. Not managed to engrave anything yet, maybe power is set too low.

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