No license in license manager

I have tried to access the license manager in three different browsers but there are no licenses listed for me. I have a subscription that is current Fulfilled April 28, 2023. Subsequently I’m unable to install Lightburn on my portable PC.

Be sure you are using the same email ID address you used to register. See if that helps.

Please email support@lightburnsoftware.com and describe what you are experiencing. My quick look shows your key is associated with your radio.nine email address. We avoid sharing these details here in public. :slight_smile:

OK I can see that might be the issue! :slight_smile: I’ll check with that email address.

UPDATE

Yep, that was the problem!

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