HI there, Purchased my Ortur 15w laser master. Assembled it, installed Lightburn, and managed to do 14 successful engraving burns. Did not even attempt cutting at 100% power yet. On the 15th test cut, the laser gave a weak beam only which did not increase despite me increasing power in ‘move’ and ‘cuts and layers’ tab. Had a good long search of various online forums and drawn a blank.
Tried this fix from the forum…
‘Check that the $30 setting in your laser controller matches the S-value max setting in the device settings in LightBurn. A mismatch between those settings could cause either of the issues you described. Type $$ in the console and press enter, or go to Edit > Machine Settings to see the $30 setting. Then go to Edit > Device Settings and look along the right edge, middle of the window for the S-Value Max setting. They have to be the same number’
My $30 settings and S-Value power settings after checking are the same.
I am getting a small red led light coming on when the on the circuit board above the laser when cutting. Fan also coming on straight away
Any ideas please folks? cant believe the Ortur has only worked for such a short time. Hope its just me not found some setting or other yet!
Hi There,
Thanks for getting back so quickly! I ran the test using some yellow upholstery leather. Laser never left a mark. This is material i was initially getting a result with. I ran the test twice, I also noticed that when I simply press ‘fire’ in move tab, no light visible. Link to video
I recieved the code after
QUestion if i may. can you take a pictuire of your laser module at the front, where it shows the stamped model number (bottom right) and has the LUxxxx
How old is this machine and where you bought it from please? (vendor)
Hi there, I received the machine on 6th August. I bought the laser on Ebay I thought Vendor was a German based company, just found out they are Hong Kong based. See photos attached
Can be hong kong but ship from Germany
Seems to me, specially because it a MAY (20E09) Batch your laser might need replacement
For the sake of getting as fast turn arround possible on a replacement i woudl get in touch on Ebay supplier first and see what options he has on returns/replacement.
If that fails do let me know and we get in touch with Ortur China
I have been having some difficulty oparating my laser in lightburn, I have a Ortur Laser Master 2.
When using it the laser project sent to the laser is nothing like in lightburn . It’s all one black spot or very light engraving. Why am i having this problem? Is it an hardware or software issue?
Sorry, is this so other users can benefit if they have a similar problem? Or is it to try find another solution to my specific problem? Last guidance I got was to get the laser replaced and to be honest, I’ve already contacted the vendor from whom I bought the laser recentlyb(ebay company) to get that moving.
usually if you see a 
