601603
(George)
August 31, 2020, 9:44pm
1
Hello all,
I’ve cracked my lens when I removed it from my laser to clean it and the interior. Is there a replacement available anywhere? I haven’t been able to fine one anywhere. The unit worked perfectly until I screwed up. Any help will be greatly appreciated.
Hi George
Not sure if there are avaialble replacement lense from ortur itself, but email me at support@ortur3dprinter.com and i will inquire for you
Regards
601603
(George)
September 1, 2020, 3:36pm
3
Thanks! I sent you an email
Forwarded to Ariel at Ortur
She will be in touch with you George
Regards
601603
(George)
September 1, 2020, 4:19pm
6
Hello, I just noticed that I have a LU7W 19K23 module. Seems I was shipped a 7W instead of a 15W, bummer.
That part you would need to check with your vendor. Where did you get it from please?
601603
(George)
September 1, 2020, 6:36pm
8
I purchased it from a seller on eBay. He doesn’t have any, I already checked with him.
Ariel will follow up. I dont do sales sorry, just support
system
(system)
Closed
September 15, 2020, 6:54pm
11
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