# Ortur Laser 2 will come on but not burn **URL:** \ **Category:** Ortur Lasers\ **Created:** [January 30, 2021, 2:01pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415 "2021-01-30T14:01:20Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [January 30, 2021, 2:01pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/1 "2021-01-30T14:01:20Z")
I am a newbie to Lightburn and ORTUR. I am using a MacBook Air and have downloaded Lightburn and used this forum and email Lightburn support. I have made all changes suggested. I have created an image and a name below in Lightburn. The ORTUR Laser 2 powers up and goes to home with the clicks. When I start the image, the laser comes on and goes through the motions but does not engrave. When trying to engrave the picture, it stops/pauses. I have to turn it off and back on. I changed the speed and still nothing on board. I only selected the name and it does not pause but still nothing on board. Any help would be greatly appreciated. ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 2, 2021, 2:25am UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/2 "2021-02-02T02:25:21Z")
Anyone have any advice? ---
**Author:** ![DougL](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/d/b19c9b/32.png) [@DougL](https://forum.lightburnsoftware.com/u/DougL)\ **Post date:** [February 2, 2021, 4:29am UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/3 "2021-02-02T04:29:36Z")
I would start by first getting it to turn the diode on when framing. Then I would draw a line and try to get it to burn just the line. After that work on designs and the like. search the forums and youtube for how to setup lightburn to turn the laser on low power when framing. And only try to fame a simple design(box) placed very close to the home position. ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 4, 2021, 10:11pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/4 "2021-02-04T22:11:23Z")
I have looked at the tutorials. Found the fire button and watched YouTube. The laser is on. The laser moves per the triangle I drew and selected. The ORTUR still does not cut or burn. ---
**Author:** ![DougL](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/d/b19c9b/32.png) [@DougL](https://forum.lightburnsoftware.com/u/DougL)\ **Post date:** [February 4, 2021, 10:17pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/5 "2021-02-04T22:17:10Z")
and the $30 setting is set to 1000? Often called S1000? ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 4, 2021, 10:21pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/6 "2021-02-04T22:21:16Z")
$30 is 1000 $31 is 1 ---
**Author:** ![Rick](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/rick/32/69_2.png) [@Rick](https://forum.lightburnsoftware.com/u/Rick)\ **Post date:** [February 5, 2021, 12:08am UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/7 "2021-02-05T00:08:42Z")
> [@LEESEUGEORGE](#): > > Anyone have any advice? I see from the email support, we provided you with some links and information. How did you do with that? What results did you get? Have you tried to use “ortur will not engrave” in the search? I grabbed the first two as they are helpful to review. Then, if you are still having issue, post details, and we can go from there. > [@Ortur Laser Master: will not engrave at all](https://forum.lightburnsoftware.com/t/ortur-laser-master-will-not-engrave-at-all/21291): > > to anyone that can help. i recently downloaded the lightburn trial so that i can try it out, so far i am liking the program itself but i cant get anything to engrave including items built within the software. i have tried the firmware update and have done most things that i can think of. every time that i send something for engraving it sends me a message that i need to reset to continue but that doesn’t work. i know that the laser itself works and have been able to do a test fire at 20% and it… > [@Ortur master 2 won’t engrave!](https://forum.lightburnsoftware.com/t/ortur-master-2-won-t-engrave/23181): > > Help! I recently bought a new Ortur master 2 and cannot seem to get it to engrave or burn anything! Could anyone offer some insight on what I may be doing wrong? I’m also brand new to this. So I’m at a complete loss. ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 5, 2021, 11:35pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/8 "2021-02-05T23:35:15Z")
I have followed the steps in the first one and my console 54 is all at 0’s. The second post did not provide any information other than they got it working. ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 6, 2021, 12:03am UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/9 "2021-02-06T00:03:37Z")
It comes on. It is focused. It fires. It is set to absolute coords. Does not burn ---
**Author:** ![Rick](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/rick/32/69_2.png) [@Rick](https://forum.lightburnsoftware.com/u/Rick)\ **Post date:** [February 6, 2021, 1:31am UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/10 "2021-02-06T01:31:28Z")
> [@LEESEUGEORGE](#): > > Does not burn We understand. But you are not offering anything we can work to help. > [@LEESEUGEORGE](#): > > my console 54 is all at 0’s. I am sorry, but now following this. I understand the words, just not in this arrangement. Please type $$ into the console, and hit Enter / Return. You should see a bunch of information get spit back. We need to see all of that, so use the system Copy and Paste, that window can scroll, so select everything and paste in a reply here for review. I promise, there are many Mac users successfully using an Ortur. Together, we will get this sorted. Do you have things working using the software provided? Worth a try as it would eliminate LightBurn from the equation, proving LightBurn is not the current issue. Once you have the Ortur setup and working per their instructions, LightBurn is a snap to set up. ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 6, 2021, 5:48pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/11 "2021-02-06T17:48:45Z")
$0=20 $1=50 $2=0 $3=0 $4=0 $5=0 $6=0 $10=0 $11=0.050 $12=0.002 $13=0 $20=1 $21=1 $22=1 $23=7 $24=600.000 $25=3000.000 $26=100 $27=2.000 $30=1000 $31=1 $32=1 $33=250.000 $100=80.000 $101=80.000 $102=80.000 $110=9000.000 $111=9000.000 $112=9000.000 $120=2200.000 $121=1800.000 $122=2500.000 $130=400.000 $131=430.000 $132=1.000 ok ---
**Author:** ![Rick](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/rick/32/69_2.png) [@Rick](https://forum.lightburnsoftware.com/u/Rick)\ **Post date:** [February 6, 2021, 11:29pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/12 "2021-02-06T23:29:55Z")
@OrturTech, thoughts? @LEESEUGEORGE, you may want to review the following and consider as an option. > [@Light Burn configuration problem with Ortur Laser Master 2](https://forum.lightburnsoftware.com/t/light-burn-configuration-problem-with-ortur-laser-master-2/22155/13): > > $RST=\* resets your controller to its GRBL defaults > > If you type $RST=\* in your console window, (making sure the connection state is NOT busy) the controller will reset to defaults. ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 7, 2021, 9:05pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/13 "2021-02-07T21:05:21Z")
I have typed into console. See below for results. I drew a simple box and the laser will go home and fire. the laser will perform when start is pressed and go through the motions. It leave NO marks on the board. $RST=\* [MSG:Restoring defaults] ok Ortur Laser Master 2 Ready! OLF 137. Grbl 1.1f [’$’ for help] Starting stream Stream completed in 0:00 ok ok ok ok ok ok ok ok Starting stream Stream completed in 0:19 ok ok ok ok Starting stream Layer C00 [MSG:Pgm End] Stream completed in 0:07 $RST=\* [MSG:Restoring defaults] ok Ortur Laser Master 2 Ready! ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 10, 2021, 1:56am UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/14 "2021-02-10T01:56:37Z")
Is there a solution? ---
**Author:** ![DougL](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/d/b19c9b/32.png) [@DougL](https://forum.lightburnsoftware.com/u/DougL)\ **Post date:** [February 11, 2021, 11:59pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/15 "2021-02-11T23:59:24Z")
Go into your Settings(Edit menu-\>Settings) and change the units to mm/s found in the Units / Grids section. THEN: Load and run this file without change and let us know what happens. [white-tile-test.lbrn](https://forum.lightburnsoftware.com/uploads/short-url/wJJnvzNoQ6nARasopC5HvcNS3mF.lbrn) (50.2 KB) ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 13, 2021, 7:21pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/16 "2021-02-13T19:21:10Z")
i changed the setting to mm/s. I loaded and ran file you attached. ![IMG_1564](https://forum.lightburnsoftware.com/uploads/default/original/3X/8/1/81283a1a025c634adef0f3a2c3248a8d9103e411.jpeg) picture is only mark it ---
**Author:** ![DougL](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/d/b19c9b/32.png) [@DougL](https://forum.lightburnsoftware.com/u/DougL)\ **Post date:** [February 13, 2021, 7:30pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/17 "2021-02-13T19:30:59Z")
so that’s all it marked but the laser was on the entire time? If you are sure you have it focused properly( ie low power setting( enabled Fire button set power to .3% ), use flat black paper on top of your material you want to burn, wearing laser protective glasses, focus to the smallest dot/oval possible )… then I would guess there’s a laser module problem. Focus is VERY important with these low power lasers. Focusing also means having the correct distance between the bottom of the laser heatsink to the top surface of your work piece. Anywhere between 30-50mm should provide good results when focused properly. ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 13, 2021, 8:01pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/18 "2021-02-13T20:01:02Z")
I focused the laser to the smallest dot possible. I moved my boards up. Laser on whole time this time left nothing on board ![IMG_1566](https://forum.lightburnsoftware.com/uploads/default/original/3X/5/f/5f93474af96b73f992c2cf8d15ec70193b3ee2d0.jpeg) : ---
**Author:** ![LEESEUGEORGE](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/l/5e9695/32.png) [@LEESEUGEORGE](https://forum.lightburnsoftware.com/u/LEESEUGEORGE)\ **Post date:** [February 13, 2021, 9:01pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/19 "2021-02-13T21:01:51Z")
focus is really iffy i kept playing with it and have to reset it several times to make it burn twice in a row. It will only burn on .3 Fire. Why? How do I get it to burn darker? and more consistently - I know the wood has a lot to do with it. ---
**Author:** ![DougL](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/d/b19c9b/32.png) [@DougL](https://forum.lightburnsoftware.com/u/DougL)\ **Post date:** [February 13, 2021, 9:15pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415/20 "2021-02-13T21:15:57Z")
Remember, you have to focus on a piece of black paper/card stock, set your Fire Button power level to .3% so it’s a dim beam, and wear the green glasses so you can see the dot better. The dot should be visible as a tiny oval less than 1mm in diameter. As for the wood color, yes it has effects since white will reflect far more visible light than a darker color. What some do is use a small amount of baking soda in water to coat the wood and somehow the baking soda, when dried, interacts with the heat, darkens and improves burning. But you are not there yet… At 80% power and slow 20 mm/s that thing should be making nice dark lines/marks… [Next page](https://forum.lightburnsoftware.com/t/ortur-laser-2-will-come-on-but-not-burn/32415.md?page=2)