# Ortur laser master 2, Y. Axis not moving **URL:** \ **Category:** Ruida controllers\ **Created:** [December 26, 2020, 10:57am UTC](https://forum.lightburnsoftware.com/t/ortur-laser-master-2-y-axis-not-moving/29142 "2020-12-26T10:57:51Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Yousuf](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/y/46a35a/32.png) [@Yousuf](https://forum.lightburnsoftware.com/u/Yousuf)\ **Post date:** [December 26, 2020, 10:57am UTC](https://forum.lightburnsoftware.com/t/ortur-laser-master-2-y-axis-not-moving/29142/1 "2020-12-26T10:57:51Z")
Hi I brought this ortur leaser master 2. I finished assembly and I have checked my wire connected properly. I have contacted both power adopter and USB. However, only X axis is moving and Y axis not moving at all. When I tried to move back and forwards its make zzzzz sound. Could anyone please help me. ---
**Author:** ![OrturTech](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/orturtech/32/7211_2.png) [@OrturTech](https://forum.lightburnsoftware.com/u/OrturTech)\ **Post date:** [December 26, 2020, 7:26pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-master-2-y-axis-not-moving/29142/2 "2020-12-26T19:26:13Z")
Most probable cause is at the motherboard location the stepper cables are not fully seated Could you take a image of your wiring please? ---
**Author:** ![Yousuf](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/y/46a35a/32.png) [@Yousuf](https://forum.lightburnsoftware.com/u/Yousuf)\ **Post date:** [December 26, 2020, 7:36pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-master-2-y-axis-not-moving/29142/3 "2020-12-26T19:36:32Z")
![IMG_20201225_193216](https://forum.lightburnsoftware.com/uploads/default/original/3X/c/0/c04c4e2f8053f77ad0c9685058774ea1db6535c1.jpeg) ![IMG_20201225_193157](https://forum.lightburnsoftware.com/uploads/default/original/3X/f/0/f0b2ce03cc39719f89ad75eae037d28308e13ac0.jpeg) ![IMG_20201225_193126](https://forum.lightburnsoftware.com/uploads/default/original/3X/2/0/2011ea96a960d8cad304cbd187eb20f4d706cf47.jpeg) i8ioi j Ko0 ---
**Author:** ![OrturTech](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/orturtech/32/7211_2.png) [@OrturTech](https://forum.lightburnsoftware.com/u/OrturTech)\ **Post date:** [December 26, 2020, 7:37pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-master-2-y-axis-not-moving/29142/4 "2020-12-26T19:37:46Z")
I am quite sure i seen these before in a ticket ![image](https://forum.lightburnsoftware.com/uploads/default/original/3X/8/a/8a1ed0b7ba8db8d8900cc2236a3447f877efa9de.jpeg) Your bottom plug is not fully seated ---
**Author:** ![Yousuf](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/y/46a35a/32.png) [@Yousuf](https://forum.lightburnsoftware.com/u/Yousuf)\ **Post date:** [December 26, 2020, 7:40pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-master-2-y-axis-not-moving/29142/5 "2020-12-26T19:40:22Z")
Thank you so much for your quick reply, I unplugged the cables so many times. I am going to try again now and let you know. Really appreciate your help. ---
**Author:** ![Yousuf](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/y/46a35a/32.png) [@Yousuf](https://forum.lightburnsoftware.com/u/Yousuf)\ **Post date:** [December 26, 2020, 9:31pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-master-2-y-axis-not-moving/29142/6 "2020-12-26T21:31:00Z")
Hi, it did work… I am so happy 🤗. Thank you so much for your help. ---
**Author:** ![system](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/system/32/64335_2.png) [@system](https://forum.lightburnsoftware.com/u/system)\ **Post date:** [January 25, 2021, 9:31pm UTC](https://forum.lightburnsoftware.com/t/ortur-laser-master-2-y-axis-not-moving/29142/7 "2021-01-25T21:31:04Z")
Closed on January 25, 2021, 9:31pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.