Ortur Laser Master 3 pro will not turn on

Hi Team!

after setting up mu new OLM3 I was able to do some cuts and some engraving, i then ran in to a few shock and movement issues, while trying to fix this the laser will not turn on at all now.

The power button flashes white 2 times (sometimes 3) and then nothing happens. Anybody have any ideas?
Thanks

Could the stop button be engaged?

Nope, checked that several times

Is the machine plugged into mains power and can you confirm power is good from the adapter?

What does the console output in LB say? Is the laser connected to LB?

You need to contact Ortur tech support.