Ortur master does not home to correct position

ortur master does not home to correct position on startup, it runs to the opposite axis and keeps clicking on the rubber belt, it must be something to do with out of bounds settings poss in Gcodes.
Can someone let me know what the Gcode and any other settings should be for this machine.
Thanks in advance.

Greetings John Wheeler
Did you perform any type of Firmware update?

When machine goes into the wrong direction in powerup that might indicate the OLM firware was installed on OLM2

Can you confirm?

Hi Gil,

No I haven’t, it was my understanding that machines that where purchased this year should have the latest firmware!

Can you please advise how to check and indeed how to update it should I need to.

Best regards,

John.

To be sure, lets please clarify
On Power only, no USB, if you move the head of the laser to the center of machine and power it up, where does the laser head move to
Front, left?

Hi Gil,

Rear right.

John.

Clearly you got the wrong firmware in your machine
Are you able please to get in touch via https://ortur.tech/support so i can follow up please?

Regards
Gil

Hi Gil,

No problem, i shall do it straight away.

Many thanks,

John.

Hi Gil,

I did as requested also, I downloaded the latest firmware 1.34 and installed it as per their instructions. Still homes to the opposite axis (rear right) on startup ???

Any further thoughts.
Regards, John

There seems to be two possibilities
You are installing the wrong firmware, or theres a problem in the wiring.
Let me know exactly which machin you have please 150x160 or 400x430 for confirmation

Can you shoot me an email at support@ortur3dprinter.com so i can send you the right firmware file.
(Btw you didnt reply to support ticket)

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Email Sent

Double check your plugs and make sure they are not incorrect of reversed.

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