Ortur rotary roller won't roll

Hey guys, first time with a question. I have a Laserstorm S10, and am having issues with mt ortur rotary roller. It is all connected properly, and near as I can tell I have changed all the settings correctly (from watching youtube videos). Issue is when trying to roll, the roller seems jumpy and isn’t rolling, more like fighting back and forth?? Anyone else ever experienced this issue? I am not super savvy with lightburn, so please keep it simple! Any suggestions would be appreciated, thanks!

If this happens, the wires are not in correct order. First, try to swap the two middle wires in the connector for the mainboard. I have some details on changing the cable here: Rotary roller - Diode Laser Wiki

Thanks, that did the trick!!!