Pdf import problem - partial import only

With some pdf files I have troubles to import them to Lightburn. The issue is, that Lightburn obviously read out the pdf file partially.

For example: in a pdf file there are 10 words written and Lightburn read out only 6 or 8. Some words remain unimported. So in fact, I can’t do lasering, when they are missing.

Where can I search for the problem?

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