# Problems transferring dxf to Lightburn

**URL:** <https://forum.lightburnsoftware.com/t/problems-transferring-dxf-to-lightburn/193552>\
**Category:** LightBurn Software Questions\
**Tags:** update\
**Created:** [October 29, 2026, 4:28pm UTC](https://forum.lightburnsoftware.com/t/problems-transferring-dxf-to-lightburn/193552 "2026-10-29T16:28:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![HEM](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/h/3ec8ea/32.png) [@HEM](https://forum.lightburnsoftware.com/u/HEM)\
**Post date:** [October 29, 2026, 4:28pm UTC](https://forum.lightburnsoftware.com/t/problems-transferring-dxf-to-lightburn/193552/1 "2026-10-29T16:28:03Z")

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Hi. Just suddenly I cannot import dxf-files from Acad to Lightburn.

We recently upgraded to the latest version of Lightburn and now can’t import or open .dxf files. Previously these files opened and cut without any problems. Lightburn appears to open the file (file name shown in the top of the screen) but the display is blank.

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**Author:** ![parsec](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/parsec/32/118933_2.png) [@parsec](https://forum.lightburnsoftware.com/u/parsec)\
**Post date:** [October 29, 2026, 4:35pm UTC](https://forum.lightburnsoftware.com/t/problems-transferring-dxf-to-lightburn/193552/2 "2026-10-29T16:35:53Z")

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As a start check the Cut Layers window for a layer then check if the show toggle is on.

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**Author:** ![RalphU](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/ralphu/32/42743_2.png) [@RalphU](https://forum.lightburnsoftware.com/u/RalphU)\
**Post date:** [October 29, 2026, 5:38pm UTC](https://forum.lightburnsoftware.com/t/problems-transferring-dxf-to-lightburn/193552/3 "2026-10-29T17:38:04Z")

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can you upload an example DXF that you were having problems wiith?

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<div class="post-metadata">

**Author:** ![HEM](https://forum.lightburnsoftware.com/letter_avatar_proxy/v4/letter/h/3ec8ea/32.png) [@HEM](https://forum.lightburnsoftware.com/u/HEM)\
**Post date:** [October 30, 2026, 9:29am UTC](https://forum.lightburnsoftware.com/t/problems-transferring-dxf-to-lightburn/193552/4 "2026-10-30T09:29:09Z")

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Hi Ralph

This is one - simple - file. But I have same problem with all new files. Older files imports fine.

So it seems that the problem is related to a specific time, which may indicate licensproblem. I thought though that licenses were “lifelong”.

Best regards

Egon Moesby

Well … new problem. Cannot attach the file … ☹

Can you use my mail btj@banetjenesten.dk ?

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**Author:** ![RalphU](https://forum.lightburnsoftware.com/user_avatar/forum.lightburnsoftware.com/ralphu/32/42743_2.png) [@RalphU](https://forum.lightburnsoftware.com/u/RalphU)\
**Post date:** [October 30, 2026, 12:03pm UTC](https://forum.lightburnsoftware.com/t/problems-transferring-dxf-to-lightburn/193552/5 "2026-10-30T12:03:11Z")

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You can attach file here by adding .txt to end of file name. You might want to remove your email address for spam reasons.