Rectangles don't cut anymore

hi, All my drawings with a rectangle don’t cut the rectangles anymore, just one line cut twice!
Any idea what could be the problem?

Please add a photo.

Can you move the laser normally in every direction using the jog buttons in the move window?

image

Hi Nicholas,

Thank you for your interest.

Yes the laser move normally, it is just rectangle which does not work.

When I want to print a rectangle, it does print only one line.

With the xtool software, laser does work normally.

I really don’t know what to do

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