My license expired, I can log in on the Portal just fine, but on checking out to pay for renewal it says account or pass word not found?
Tim
I hate to say it… We migrated and launched an e-commerce component that requires another login (before checkout). We’re trying to make one login for the portal, the forum, and the e-commerce partner but we’re not there yet.
We had to do it because we keep growing. It’s a high-quality problem.
Please sign up for the commerce account at the checkout prompt. It’s best to use the same email you used for the forum. It’s already tied to your license.