Rotary won't rotate

Anyone have a suggestion on how to get the rotary to spin? I have a boss LS2440 and the boss rotary.
I hooked up the y axis from the rotary to the boss
When I run a program, the laser only moves along the x axis
I tried jogging the y axis on the boss control panel. I can hear the rotary trying to move but it appears frozen.
Thank you

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