S-10 will not frame or send data to burn since I updated to 1.4 software Help please

[JohnJohn (John Johnson)]

This may be caused by misplacing the preferences file (.lbprefs).

Check out the third post down in this thread.

Just Updated my Fiber to 1.4 and dimensions are off

I’ve looked into it. I’ve been told that galvo config information is fully in the lbprefs file. There have been sparse instances of the lbprefs file being in a novel directory and LightBurn not incorporating the users preferences. I have not seen default settings do this nor have I seen this on my hardware. I feel it’s likely related to a customization but that’s not key. It’s very likely that the data and this file are both still available. Please perform a brute force search of the local…

While the equipment is different, the preferences from before the update should still be present and restorable.

Please let us know if this works for you.