New here trying to get started with the Lightburn program but can’t get started. I have loaded it on a computer running Windows 10 PRO. The program worked the first time letting me load a photo to work with after some work save the project and closed the program. I restarted the program it comes up fine. Went I go to load a file Windows says there is a problem with the program and closes it. I have reinstall the C++ programs and the reinstalled Lightburn still the same issue it closes when try to access a file.
Please provide full screenshots of the messages that you’re getting.
Not getting any messages now. I tap the file icon the file window opens then Lightburn just shuts down.
Are you able to take a screen capture of you launching LightBurn and attempting to open the file?
Also, if you haven’t already, have you tried rebooting your computer?
No screen shot but acouple of photos. That computer has limited access. The computer was just updated yesterday.
I don’t see anything obvious from the photos.
At what point is it crashing? And what happens when it crashes?
You are in the Project open dialog. Are you opening a .lbrn/,lbrn2 file there or something else?
Also, are you new to LightBurn or had this been previously working? If previously working, has anything changed since the last time it worked correctly?
Please confirm if you have rebooted.
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