Software update,renew

hope someone can assist. My yearly subscribtion expired 3 of October. i would like to renew but when i try to renew my email adress is not found . error code NO ACCOUNT FOUND WITH THAT EMAIL. I do not have any other email accounts ,so i am unable to renew. Is there any other way to renew the software.?

You likely don’t have an account, as the requirement for an account was added recently. Most people checked out as Guest in the past. Create an account and proceed on, and everything should be fine.

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