Software won't work

bought new computer and imput lic # and its won’t work.

I edited your post to remove your key information. This key is yours and should not be shared publicly and should be kept private and secure.

What happens when you enter your key using copy and paste, not typing it in with the keyboard? Are you presented with any message when it “won’t work”? You have not provided much for us to go on here. I know we can get you going with a bit more information.

You have the license on two computers already. I’ve bumped your key up to 3 seats so you can install on the new one too. Do you plan to decommission one of the other two?

will only have 2 computers my old one died so bought a new one