Swiitol E18 Pro - Head crash in the side at start

[Runortyx (Dennis)]

Hello,

i have an brand new Swiitol E18 Pro. Iam new to Laser Engraving and Cutting.
With the Mobile App all works fine. But i want do the things a little bit better with lightburn.

i put the laser the position i want to start the engraving.
i start a frame and all looks fine.
if i start the engraving the head is moving to the left and crash to the frame, the endstop stops there with error.

Layer C00

[MSG:right offset:0]

ALARM:1

Harte Grenze ausgelöst. Die Maschinenposition geht wahrscheinlich durch plötzliches und sofortiges Anhalten verloren. Die Rückkehr zur Ausgangsposition wird dringend empfohlen.

Auf oder in der Nähe der Linie 530:

[MSG:alarmCodeCodeIntHandle:1

Auf oder in der Nähe der Linie 530:

]

Auf oder in der Nähe der Linie 530:

Auftrag angehalten

if i put the head to the right it goes to the left and than with very hard speed to the right and crashed, there is no endstop.

here the codes:

$$
$0=1
$1=25
$2=0
$3=0
$4=0
$5=1
$6=0
$10=1
$11=0.010
$12=0.002
$13=0
$20=0
$21=1
$22=1
$23=3
$24=300.000
$25=3000.000
$26=250.000
$27=3.000
$30=1000.000
$31=50.000
$32=1
$100=100.000
$101=100.000
$102=3200.000
$103=100.000
$104=100.000
$105=100.000
$110=50000.000
$111=20000.000
$112=200.000
$113=1000.000
$114=1000.000
$115=1000.000
$120=4000.000
$121=1000.000
$122=100.000
$123=200.000
$124=200.000
$125=200.000
$130=365.000
$131=305.000
$132=40.000
$133=300.000
$134=300.000
$135=300.000
ok
$#
[G54:0.000,0.000,0.000]
[G55:0.000,0.000,0.000]
[G56:0.000,0.000,0.000]
[G57:0.000,0.000,0.000]
[G58:0.000,0.000,0.000]
[G59:0.000,0.000,0.000]
[G28:0.000,0.000,0.000]
[G30:0.000,0.000,0.000]
[G92:0.000,0.000,0.000]
[TLO:0.000]
[PRB:0.000,0.000,0.000:0]
ok

[Runortyx (Dennis)]

Here a Short Video to the Problem
https://files.fm/u/s3p85am73e
Already tried different Start Types all the Same Problem.

[Runortyx (Dennis)]

Figured out that the Handy App still works perfekt, i just engraved a „Hello“
I have done the Same in Lightburn and startet and the Head is moving randomly over the Wood, Looks Like a „Stepp“ Thing is Not correct anythere

[jqw767 (iFreddy)]

Same machine, probably from the same sale
I think I have the same or a similar problem.

My issue with a small “Hello”:

1. Laserhead exceeding the originally shown Frame to the right by far, e.g. 30-40%
2. “squiggly” lines that are 45° rotated to what I would expect - looks like modern art, but not text it was supposed to print - might be the same as you see. I’ll upload a pic shortly

In the video I think the thing you want to engrave is just much bigger than what I wanted to do, so for me “a little out of the frame”, e.g. 5cm is for you already a crash into the side wall.

Coming from 3D printing I would presume either the stepper settings are not correct, or the GCode flavour is not set up correctly…

In any case I would be happy about help as well.

By the way, is the Swiitol E18 Pro not very much identical to the Atomstack A24, just that I presume the Atomstack has 4x6W Lasers and our Swiitol has 3x6W??? or maybe binned lower power diodes with 4,5W.

[parsec (FerAS)]

Just saw your video, try this please:

1. Enable the 2 blue options.
2. Keep the green option.
3. Home your laser.
   .
   
   
4. Jog your laser with the arrows on the move window to where you have placed your engraving material.
5. Select your shape, do a preview to confirm that´s what you want.
   .
   
   
6. With your laser protection glasses on, click frame and check if everything is ok.
7. Click start and confirm if all went well.
8. Report back.

.
A good doc worth reading:

Coordinates and Job Origin - LightBurn Documentation