Text changing size

Not a lightburn user, but my son’s job requires him to use, so please excuse my ignorance.

Son’s company recently bought an Ortur laser for their job and handed the laser to my son and said here use this and the software lightburn. No other instructions. He’s supposed to engrave their company logo and some text into the top of their boxes. He’s having issues with the text changing size on the last line of the engrave. I sent the file in svg format to him from illustrator, changing the text to a shape, but the inconsistencies of the engrave are causing issues and he doesn’t have illustrator at his job. Any help, advice, etc would be greatly appreciated. I will attempt to upload pictures of the problem.

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