Apparently, when I first got my laser cutter, I installed your software on a couple of computers. But then I underwent brain surgery, recovered, and found I’d forgotten a bunch of details, including where I’ve installed this. Now, I’ve re-upped my license, but can’t update the key to the PC I intend to use because there are too many installs.
I don’t know what to do here. I’m not in any shape to track these boxes down and eliminate them one by one since I’m not even sure which boxes I’m looking for.
I can’t find a listing of the boxes I’ve installed this to on your site. Can you tell me which devices have my key or allow me to use a couple of devices starting now while denying all that came before?
You’ll be pleased to know that you can check all this in the License Portal. You can also manage the activations there and eliminate those computers which you no longer need LightBurn associated to.
Wish you the best on your continued recovery.
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