Anyone else having problems buying their software? It’s been over day since I paid for the LightBurn software but no license. Sending an email to support didn’t help. Emailed them again this morning letting them know that I had not received the license and now it’s after 1pm and nothing from them.
We have replied to each of your emails in less than 24 hours, which is considered a great response time in the customer service industry, and have just sent your key.
The email address you entered was missing the “l” in gmail.
If you would still like us to cancel your order, we will be more than happy to do so.
Received my license. Thank you.
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