My husband and I share the Lightburn license on each of our laptops. I basically do the designs on my laptop; he then takes over the lasering end of it using his laptop.
We’ve been using Lightburn since early this year with no issues. As of a couple of days ago, when he opens a file on his laptop (after I’ve designed it on mine) and sends it to our laser nothing happens, no error message, nothing. The file does not transfer over to the laser.
This occurs only on the recently created files. Any files older than the past few days, we have no issues sending to the laser. To remediate for now, he copies the design and pastes it to a brand new file using his laptop. Only then is he able to proceed as usual.
Is there a setting I inadvertently enabled/disabled? I had my laptop replaced a couple of weeks ago and had to reinstall Lightburn. For a few days I procrastinated inserting the license key and was using the trial version. We thought this could be the issue. After updating the license key, the problem continues.