Upgrade installation issues

Hi, just renewed my licence and trying to load 1.1 and keep getting this.
restarted computer, still the same.

Thanks in advance.


Someone else had a similar upgrade issue with another file. Try deleting the file manually and do “Try again”.

Ok, seemed to work on 5th attempt. Must have been holding to tongue wrong :slight_smile:

Are you using a Dell computer? There was something about some Windows 10 devices using a file previewer that was problematic.

Hi, no It’s an HP. All good
Now though thanks.

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