Usb camera detected but no picture

I have a usb camera, (Lightburn camera), that I want to use with my Comgrow z1 and an m1 MacBook Air. it shows up as usb. camera in the camera control window, but no picture. It works fine on my old windows machine, but not the Mac
any thoughts, I installed the driver, have 2 different expensive usb hubs
hope someone knows the answer
thanks, Dan