Used my rotary on my fiber and now I cannot get it to fire

Hello Hive,
I used my rotary the last time I used my fiber laser. I turned the radio but off for enable the rotary and I am just trying to engrave a small line on a cup and I cannot get it to even mark the tape. I am using the following settings. 500 speed, 40 frequency, 50% power, 200 Q pulse I am just trying to do a Fill on a 100 watt JPT mopa fiber laser. The manufacturer is not getting back to me right now so I thought I would ask here.