I’ve using macOS Big Sur V11.5.2 / Ruida / USB and updated to V1.0.02 but it’s still not working for me
Thank you
Update: I went back to the previous version and now that one won’t work either. I’m at a compete lost. It worked last Friday and now nothing. I have a big job due tomorrow (8/24) so I’m a lot desperate for help over here.
I removed your support data to keep the thread a little more compact - we don’t actually need it for this, at least not right now. (and it’s still available in the edit history of the message, which we can see, if we do need it later)
Version 1.02 worked for a week on Rudia Mac OS Big Sur. I worked yesterday but not when I turned it on today. rebooted everything and still laser head doesn’t move. I’ve gone back to 9.24
But you say, “Same issue…” then ask about Grbl-M3. You have Ruida listed in your ‘Machines’ section of your forum profile, which has nothing to do with any flavor of Grbl. Very confusing. What are you after, exactly?
Connecting via USB. I’m using Big Sur 11.5.1 and the new beta 1.0.01 patch I found in the forum as well as 1.0.02. When running a file it’s stopping mid stream without a predictable pattern, some jobs run complete. When tracing it may do one leg of a rectangle, maybe two then stop. Very strange. I’ve also tried my other macbook with the same result. Switched to a pc and we’re back running production perfectly.
This is unfortunately what we’re seeing with MacOS Big Sur as well. We’re working on a solution that will bypass the driver altogether, but it won’t be a USB connection.
@LightBurn so I have run several times just fine but now all the sudden I am back to the issue I was seeing before. I am still on the 1.0.2 from a few nights back. The counter starts counting up but then the job never actually starts.
Isn’t there two existing solutions / alternatives that already exist?
Connect the Ruida controller via Ethernet
▢ OR ▢
Save the Lightburn project to a USB thumb drive (and plug that in to the Ruida USB flash drive port)
The root cause of this is Mac OS and the FTDI chips in Ruida controllers (arduinos, lighting controllers etc…) due to Apple’s built-in “FTDI” (USB to UART) drivers that don’t play well with the 3rd party drivers also being installed on the computer.
I don’t have or use a Mac. Has anyone tried uninstalling the FTDI drivers from their Mac to see if this resolves the issue? That is what I am reading as the resolution for some.
Just one more piece of trouble shooting feedback, I can cut lines, but can’t fill images on mac. Sure you realize this but just wanted to get that out here.
It all comes down to the size of the file being sent. Small files go through quickly, but once the size is large enough, the transmission throttling becomes really important, and that’s when it fails.
Just tried the latest build and so far so good. I just ran 6 different files (with lots of parts) dry (no laser) and so far no issues. I could roll back before Big Sur if I needed to with no major issue.