Very new here with ever thing

hello I’m very new I don’t know anything. I fight up and got my laser working with the software. When I got it working I was able to burn on a painted metal cover and a piece of cladding. How ever digging up changing setting the machine not burning to them now. Can anyone help me plz. My machine Elksmaker . They put another laser on it before it was given to me.

thanks in advance

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