Waiting for connection ortur master 2

When I try to select device and I click on ortur master 2 and select ok my lightburn software still comes up with waiting for connection … I checked my computer device manager and it recognizes that the laser is plugged into com 3 … ???

Have you selected the COM port in LightBurn? (and you’ve installed the Ortur driver on your computer?)

Yes to both… i was useing it for a couple weeks and didn’t use it fpr 4 or 5 days and went to use it on a project today and it won’t connect

Make sure you don’t have another copy of LightBurn open, and that the Ortur is powered, connected, etc. There aren’t many reasons it would just stop working.