"Waiting for connection"

Im a newby with this machines… We have a Anycubic Mega S3 D printer and laser and we can’t connect it with lightburn. We download the trial and connect the machine with the computer When we were ready to start working it said that is ready but on the top part said that is waiting for connection and it stayed like that…

Any help will be really appreciate it!

It will be running a firmware that LB doesn’t support

What firmware does your printer run?

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