We crete and light burn

I have a WE CRETE laser. I have downloaded Lightburn software, version 2.0. I had an issue connecting to the laser, but I’ve since resolved it. The camera is not always on. But when we try to burn a test piece, the crete will focus and the laser will move to the start point. The laser will rise to the top and attempt to cut with the laser on. As soon as the laser finishes. The laser focuses again, and it will move back home. What is going on? This is my first laser. I don’t know that much about lasers. Please help